All customer is funds already the whole sumses send back

He says that they have already received the mail that the bank is headquarters hair in Guangdong comes over today, the mail says because the bank yearend knot turned a system to break down, data wrong cause the system take"service charge expenditure" as from deduct some citizen amount of money in the numbered account.
He says:"Connect my money in the numbered account be also deducted.Headquarters after replying say 6:00 p.m. will chase pandora the amount of money of expenditure again beat back to go in the original numbered account."
The bank responds to:
The bank is branch office establishes reason because of system parameter and causes parts of message customer is funds mistakeses, buttonning up, up to 8:30 on the night of January 21, all customer is funds already the whole sumses send back.Here, the bank passes this report to is meant by the customer influencing in this time affairs profound apology.